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This department handles all pre-sales questions, product inquiries, custom server quotes, and general information about our services. If you need help choosing the right VPS or Server, feel free to contact us here.
This department manages invoices, payments, refunds, renewals, and any billing-related issues. For any questions about charges, due dates, or payment methods, please open a ticket here.
Basic technical support including login issues, server setup assistance, OS reinstall, restart requests, and general troubleshooting. This is the first point of contact for all technical issues.
This department handles abuse reports, DMCA notices, spam complaints, suspicious activity, security incidents, and DDoS-related issues. Immediate action may be taken to protect our network and customers.
